Privacy policy

This privacy policy explains how Stretch Productions BV (“STRETCH”, “we”, “us”) collects and uses personal data when you visit stretchplafond.be or contact us. We are the data controller for that processing.

What we collect

We only collect what we need. When you submit a form on this site — a quote request, sample request, partner application, training booking, call-back request or the contact form — we collect the details you provide, which may include your name, company, email address, phone number, country and the contents of your message.

When you browse the site we may also collect standard technical and usage data (such as device, browser and pages viewed) through cookies and similar technologies, but only to the extent you have consented. You can review and change your choices at any time via the “Manage cookies” link in the footer.

Why we use it

We use the details you submit to respond to your enquiry, prepare quotes, process partner and training requests, and provide the products and services you ask about. This processing is based on your request and our legitimate interest in responding to it, and — where applicable — on taking steps to enter into a contract with you.

Where you have given consent, we use analytics and marketing technologies to understand how the site is used and to improve it. This processing is based on your consent, which you may withdraw at any time.

Cookies & analytics

Non-essential cookies and analytics — including Google Analytics and Microsoft Clarity — are only loaded after you accept them. Until then, they remain disabled by default through consent mode. Essential cookies needed to operate the site and remember your cookie choice do not require consent.

Who we share it with

We do not sell your personal data. We share it only with service providers who help us operate the site and respond to you — for example our hosting provider, our email delivery provider and, where consented, our analytics providers — and only as needed to perform those services on our behalf. Some of these providers may process data outside the European Economic Area, in which case appropriate safeguards apply.

How long we keep it

We keep enquiry and lead data for as long as needed to handle your request and for our legitimate business and legal record-keeping purposes, after which it is deleted or anonymised.

Your rights

Subject to applicable law, you have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, to data portability, and to withdraw consent at any time. You also have the right to lodge a complaint with your local data protection authority. In Belgium this is the Data Protection Authority (Gegevensbeschermingsautoriteit).

Contact

To exercise any of these rights or to ask a question about this policy, contact us at info@stretchgroup.be or by post at Stretch Productions BV, Gentseweg 309 A3 (Beverpark), 9120 Beveren-Waas, Belgium.

This policy is provided as a starting point and should be reviewed by a qualified legal advisor before launch to ensure it reflects your actual data-processing practices.